A Service Fee is a processing fee charged when tickets are purchased through the Ticketmaster website or online platform instead of at a physical outlet.
This fee typically covers:
- Online booking and payment processing.
- System and platform maintenance.
- Digital ticketing services.
- The convenience of purchasing tickets online without visiting a ticket outlet.
Prices are displayed in the currency that will be charged upon purchase. The amount of the Service Fee may vary depending on the event, ticket quantity, or transaction type. It is usually displayed during checkout before payment is completed.
Charging a Service Fee is a standard practice among ticketing service companies worldwide. These fees help support ongoing investments in technology development and improvements to our ticketing system, allowing us to continually enhance features and functionality. The fee is applied per ticket and is added to the ticket price.
For more information, visit our Purchase Policy.