As per the conditions of our Purchase Policy, refunds are not permitted unless the event is canceled or rescheduled. Your payment is considered final at the time of booking.
Tickets purchased from third-party sellers or individuals, not directly through Ticketmaster are not eligible for refunds.
If you're unable to attend your event, your tickets may be eligible for Ticket Transfer. Not all events are eligible, but if yours is, you’ll see a blue Transfer Tickets button. Visit our help article, How does Ticket Transfer work? for more information.